Otter.ai Pricing 2026: Plans, Costs & Best Value
Otter.ai is a leading AI-powered meeting transcription and note-taking platform. It automatically records, transcribes, and summarizes meetings across Zoom, Google Meet, and Microsoft Teams. With features like AI-generated action items, keyword search, and speaker identification, Otter.ai has become essential for professionals and teams who want to capture every detail from their meetings. Here's a comprehensive look at Otter.ai pricing in 2026.
Pricing Overview
Otter.ai uses a per-user subscription model with plans ranging from a generous free tier to enterprise solutions. Pricing scales based on transcription minutes, advanced AI features, and team management capabilities. Annual billing is available with discounts on all paid plans.
Otter.ai Pricing Plans
| Plan | Price | Transcription | Recordings | Key Features |
|---|---|---|---|---|
| Free | $0/mo | 300 min/mo | 25 min per conversation | AI summaries, speaker ID, keyword search |
| Pro | $16.99/mo | 1,200 min/mo | 90 min per conversation | Advanced search, custom vocabulary, export options |
| Business | $30/user/mo | 6,000 min/mo | 4 hours per conversation | Admin controls, analytics, CRM integrations, OtterPilot |
| Enterprise | Custom | Custom | Custom | SSO, SCIM, advanced security, dedicated support |
Free Plan Details
Otter.ai's free plan is one of the most generous in the meeting transcription space. You get 300 minutes of transcription per month with conversations capped at 25 minutes each. The free tier includes AI-generated summaries, action items, speaker identification, and the ability to search across all your transcripts.
The 25-minute conversation limit is the main restriction — most business meetings run longer, which means the free plan works better for short calls, interviews, or lectures. No credit card is required, and you can join meetings via the Otter.ai app or browser extension.
Hidden Costs & Overage Fees
Several aspects of Otter.ai pricing deserve careful attention:
- Per-conversation limits vs. monthly limits: The free plan's 25-minute per-conversation cap is more restrictive than the 300-minute monthly limit suggests. Pro extends this to 90 minutes, but hour-long meetings will still be cut short on the free tier.
- Per-user pricing on Business: The Business plan charges $30 per user per month. For a team of 10, that's $300/month — costs escalate quickly with team size.
- OtterPilot for Sales: The AI sales assistant that automatically joins meetings, takes notes, and syncs with CRMs is only available on Business and Enterprise plans.
- CRM integrations: Salesforce, HubSpot, and other CRM integrations are exclusive to Business and Enterprise tiers.
- Storage limits: While not prominently advertised, each plan has storage limitations for recorded audio and transcripts. Long-term users may need to export or archive older recordings.
- Real-time collaboration: Features like live commenting and highlighting during meetings are available across plans, but advanced collaboration tools are gated behind higher tiers.
- Annual vs. monthly billing: Opting for annual billing saves approximately 17-20% across all paid plans. Monthly billing provides flexibility but costs more over time.
- Export formats: Advanced export options (SRT, VTT for subtitles) are limited to paid plans.
Who Should Choose Which Plan?
Free Plan — Ideal for students, freelancers, and professionals who attend a few short meetings per week. The 300-minute monthly allowance is substantial, but the 25-minute per-conversation cap limits utility for standard business meetings.
Pro ($16.99/mo) — Best for individual professionals who rely on meeting transcription daily. The 1,200-minute monthly allowance and 90-minute conversation cap cover most standard meetings. Custom vocabulary support is valuable for specialized industries with technical jargon.
Business ($30/user/mo) — Designed for sales teams, management groups, and departments that need centralized meeting intelligence. OtterPilot, CRM integrations, and admin analytics make this the go-to for team deployments.
Enterprise (Custom) — For organizations requiring SSO, SCIM provisioning, advanced security compliance, and dedicated account management. Contact Otter.ai for custom pricing based on your organization's needs.
Our Recommendation
For individual professionals, the Pro plan at $16.99/month is the sweet spot. It removes the frustrating per-conversation cap and provides enough minutes for daily meeting transcription. The custom vocabulary feature alone can significantly improve transcription accuracy for industry-specific terminology.
For teams, evaluate the Business plan carefully against your team size. At $30/user/month, costs add up, but the CRM integrations and OtterPilot features can deliver significant ROI for sales and customer-facing teams.
Start with the free plan to test transcription accuracy for your specific accent, vocabulary, and meeting format before upgrading.
Pricing Disclaimer
Prices listed reflect publicly available information as of early 2026. Otter.ai may change pricing, features, or plan structures at any time. Always verify current pricing on the official Otter.ai website before making purchasing decisions. This guide is for informational purposes only and does not constitute financial advice.